Customer Service Executive

We are looking for Customer Service Executive

 You Need
• Excellent spoken and written English.
• Ability to converse & write in Cantonese, Mandarin, Korean, Japanese, French, Arabic OR Italian will be an advantage.
• Preferably min 1 year experience in call center operations, customer service, travel agency or hotel reservations.
• Must be willing to work a flexible schedule or shift rotation (24/7 operations)
• Computer literate and internet savvy. Fidelio OPERA experience is an added advantage.
• Flexible to changes and has sense of urgency.
• Can work under pressure and deliver set goals.
• Positive work attitude and able to work in a team environment.
• Pleasant personally with good communication, organization and call handling skills.
• Passionate in delivering World Class customer service.
• Open to Malaysians only.

 What's in It for You?
• 5-Day work week.
• Earn attractive monthly salary up to RM4500.00.
• Meal Allowance.
• Shift Allowance.
• Transport Allowance.
• Smart Casual office attire.
• Paid Training provided.
• Sosco, EPF and medical insurance coverage.
• Complimentary Room Stay within the Shangri-La Hotels & Resorts.
• Familiarization trips within the Shangri-La Hotels & Resorts.

Drop a line or e-mail your CV in @ amberlynn.lai@shangri-la.com

Source: Amberlynn Jade Lai @ Shangri-La Hotels and Resorts